What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Thank you form

    Asked by jeb1000 on December 09, 2011 at 12:13 PM

    As stated in my other post, I can not change text size or color in any field other than Header.

    But I have put the form on my site and it works to send an email - however, when one clicks on "submit" the form goes away - the screen is blank, no thank you, your email has been sent - - nothing.

    This does not seem right - how do I get a thank you after sending form? - jb

  • Profile Image
    JotForm Support

    Answered by idarktech on December 09, 2011 at 04:25 PM

    Hi,

    Your form is perfectly fine here. I can see the thank you message right after submission.

     

    If you can't still view it, please edit your form and click on save button once, then preview your form, that should fixed your problem.

    If you have any other questions or concern, please let us know. Thank you for using JotForm and have a great day!