Why I don't receive submissions by email when I use PayPal payment tools on my form?

  • Profile Image
    Asked on December 09, 2011 at 01:09 PM

    When I do not use PayPal payment tools then I receive notifications but when I do use that option then I do not receive emails. Please help me to resolve that problem. Thank you very much in advance. I will use that form on Blogger. 

  • Profile Image
    Answered on December 09, 2011 at 05:21 PM

    Which form are you having this issue with?

    Are you sure the paypal transactions are actually being completed. If they aren't you wont recieve notification emails but the submission will still appear in your submissions under Incomplete Payments