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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why do I keep getting phishing scam emails utilizing your forms?

    Asked by Phil Wilson on December 09, 2011 at 01:19 PM

    I keep getting emails like this one: 

    Return-Path: <landtech@cedarcomm.com>
    Received: from [] (HELO wavecable.net)
      by wavecable.net (CommuniGate Pro SMTP 4.2.8)
      with ESMTP id 288352610; Fri, 09 Dec 2011 09:37:37 -0800
    X-Junk-Score:   0 []
    X-Cloudmark-Score:   0 []
    Received: from [] (HELO wavecable.net)
      by cgfe-3.wavecable.net (CommuniGate Pro SMTP 5.2.18)
      with ESMTP id 202203338; Fri, 09 Dec 2011 09:37:27 -0800
    X-Junk-Score:   0 []
    X-Cloudmark-Score:   0 []
    Received: from [] (account landtech@cedarcomm.com)
      by cgbe-2.wavecable.net (CommuniGate Pro WEBUSER 5.2.18)
      with HTTP id 221864245; Fri, 09 Dec 2011 09:35:29 -0800
    Subject: ADMIN
    X-Mailer: CommuniGate Pro WebUser v5.2.18
    Date: Fri, 09 Dec 2011 09:35:29 -0800
    Message-ID: <web-221864264@cgbe-2.wavecable.net>
    MIME-Version: 1.0
    Content-Type: text/plain;charset=utf-8;format="flowed"
    Content-Transfer-Encoding: 8bit

    Your mailbox has exceeded the storage limit which is 20 GB as set by
      your administrator,you are currently running on 20.9 GB,you may not
      able to send or receive new mail until you re-validate your
      re-validate your mailbox please CLICK



    Please stop these jerks b4 people get scammed using YOUR forms.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on December 09, 2011 at 04:37 PM

    Hi Phil,

    We deeply apologize for any inconveniences this may have caused. We have now suspended the account where the form is connected to, so it will no longer accept user inputs.

    Thank you so much for reporting and have a great day!

  • Profile Image

    Answered by chasity  on June 24, 2017 at 10:54 AM

    JotForm keep sending me those same emails. When I try to contact you all, it asks me to log in! I don't have an account and definitely wont be trying to log in!