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ShariWenzelAsked on July 25, 2015 at 1:07 PM
Customers are recieving receipts stating they signed up for "spring soccer". I double checked the forms and the coding and everything appears correct.
What step am I missing?
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BorisReplied on July 25, 2015 at 5:06 PM
I have cloned your form to check it out, and made a test submission on the cloned form. It showed correctly as Fall Soccer League in my Inbox.
This leads me to believe that there might have been a caching issue where the old option was still in the form caches, so I have now cleared your form caches, as well as form caches of your main account - genmove.
I hope this helps. Please let us know it this has resolved the issue you were experiencing.
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ShariWenzelReplied on July 26, 2015 at 4:19 PM
Thank you. I beleive you fixed the error. Someone else has registered and the receipt now looks fine. I appreciate you tending to the matter.
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jonathanReplied on July 26, 2015 at 5:23 PM
Thank you for the confirmation it is now fixed.
Please feel free to contact us again anytime for any assistance you need.
Cheers