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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    My form on the receipt side says "spring soccer". The registration form though says "fall soccer"

    Asked by ShariWenzel on July 25, 2015 at 01:07 PM

    Customers are recieving receipts stating they signed up for "spring soccer".  I double checked the forms and the coding and everything appears correct.

     

    What step am I missing?

    Page URL:
    http://www.cedarlakerecreation.com/2015-fall-soccer-registration.html

    Screenshot
    registration form side checked
  • Profile Image
    JotForm Support

    Answered by Boris on July 25, 2015 at 05:06 PM

    I have cloned your form to check it out, and made a test submission on the cloned form. It showed correctly as Fall Soccer League in my Inbox.

    This leads me to believe that there might have been a caching issue where the old option was still in the form caches, so I have now cleared your form caches, as well as form caches of your main account - genmove.

    I hope this helps. Please let us know it this has resolved the issue you were experiencing.

  • Profile Image

    Answered by ShariWenzel on July 26, 2015 at 04:19 PM

    Thank you.  I beleive you fixed the error.  Someone else has registered and the receipt now looks fine.  I appreciate you tending to the matter.

  • Profile Image
    JotForm Support

    Answered by jonathan on July 26, 2015 at 05:23 PM

    Thank you for the confirmation it is now fixed.

    Please feel free to contact us again anytime for any assistance you need.

     

    Cheers