My form on the receipt side says "spring soccer". The registration form though says "fall soccer"

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    Asked on July 25, 2015 at 01:07 PM

    Customers are recieving receipts stating they signed up for "spring soccer".  I double checked the forms and the coding and everything appears correct.


    What step am I missing?

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    Answered on July 25, 2015 at 05:06 PM

    I have cloned your form to check it out, and made a test submission on the cloned form. It showed correctly as Fall Soccer League in my Inbox.

    This leads me to believe that there might have been a caching issue where the old option was still in the form caches, so I have now cleared your form caches, as well as form caches of your main account - genmove.

    I hope this helps. Please let us know it this has resolved the issue you were experiencing.

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    Answered on July 26, 2015 at 04:19 PM

    Thank you.  I beleive you fixed the error.  Someone else has registered and the receipt now looks fine.  I appreciate you tending to the matter.

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    Answered on July 26, 2015 at 05:23 PM

    Thank you for the confirmation it is now fixed.

    Please feel free to contact us again anytime for any assistance you need.