- LindenHillGardensAsked on July 25, 2015 at 01:14 PM
Below is the email I received. We can only do the free account for right now.
How can we keep our account and stop the forms from being disabled?
"You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Free accounts are limited to 10 SSL submissions per month.
Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:"
- JotForm SupportjonathanAnswered on July 25, 2015 at 05:16 PM
FREE accounts have a limit of 10 SSL submissions only every Month.
Since your account have exceeded the limit already, it now has an Overlimit status - meaning it temporarily cannot accept any incoming submissions anymore.
The limit will reset to zero(0) at the start of the next month (1st day of each month), so your account will start again and can accept up to 10 SSL once more for the month.
If you cannot wait for the next month reset to occur, you can just upgrade your subscription to the next higher plan. This will give you an expanded submission limits and will immediately activate again the account submissions.
By default, adding or using the form is actually not set to SSL
user guide: -Adding-a-Form-to-a-Web-Page
the only time your form will generate SSL submissions is if you enable it using your form.
user guide: -How-can-I-receive-SSL-Submissions
For this one time only, I have manually reset your SSL submission counts back to zero(0) so that your account can be reinstated.
Please take note that we grant this privilege once only for the account. So the next time your account exceeds a limit, we cannot give you this privilege anymore.
You may login to your account LindenHillGardens at https://www.jotform.com/login and you can see it active again.
Let us know if you need further assistance.