What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pictures are coming up as black square with X

    Asked by artspaceparty on July 25, 2015 at 04:01 PM

    I'm putting in the Dropbox link - not sure what's wrong (home school sign up form). Thanks!!

    Screenshot
    sign up form dropbox thanks home
  • Profile Image
    JotForm Support

    Answered by Kiran on July 25, 2015 at 08:33 PM

    It seems that you are having an incorrect URL for the product in the payment wizard. 

    Please correct the image URL from the payment wizard so that the images should be displayed properly. You may access the payment wizard by clicking Wizard icon on the payment field or choosing Payment Wizard option from the settings menu.

    Let us know if you need any further assistance. We will be happy to help.