We sporadically are getting forms that are completely encrypted and we did not sign up for the new encrypted service

pattywrighttravelagencycom

Asked on July 25, 2015 at 6:02 PM
David JotForm Support Manager

Replied on July 25, 2015 at 10:28 PM

Have you tried disable the option:

And make sure to clear forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

Let us know what happens.