What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I Not able to bring up the Form Builder?

    Asked by Countrywolf92 on July 26, 2015 at 12:51 PM

    When i click to edit a form or creat one it brings me to my account info on a white screen and the form elements are jumbled in the account info is there something wrong with the server or what i know im still with in my limits for the free plan. Please Let me Know As Soon As Possible.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on July 26, 2015 at 01:35 PM

    Please try the ff: steps

    1. Logout of JotForm

    2. Close your browser

    3. Open your browser

    4. Click on this URL


    5. Login to your account

    6. Click on your My Forms page

    Select your form on you My Forms and edit the form.

    Please let us know if you are still not able to work on your form/s.






  • Profile Image
    Chief Technology Officer

    Answered by eee on July 28, 2015 at 05:20 AM


    Everything should be back to normal,

    Please let us know if you still have any trouble with,

    Kindest Regards,

    - Ertugrul.