new folder not showing up

  • nkwebdesign
    Asked on July 26, 2015 at 10:16 PM

    I am trying to find "new folder"

    because my other friend keeps on removing my template thinking it is HER's

    http://www.jotform.com/help/204-How-to-Add-or-Group-your-Forms-into-Folders

     

    thanks

  • Sammy
    Replied on July 27, 2015 at 3:17 AM

    The list of created folders are listed at the top left section of the 'My Forms' page, kindly refer to the following screenshot on how to create a folder and assign a form to it, please let us know if you need further clarification.

    new folder not showing up Image 1 Screenshot 30

    new folder not showing up Image 2 Screenshot 41

  • nkwebdesign
    Replied on July 27, 2015 at 7:39 AM
    I don't have those on my screen
    Sent from my iPhone
    ...
  • Chriistian Jotform Support
    Replied on July 27, 2015 at 9:28 AM

    Hi nkwebdesign,

     

    I checked your account and I noticed that your account is a sub-user to account DSU. Unfortunately, you cannot create a folder for the shared forms in your account. 

     

    Do let us know if you need further assistance.

     

    Regards.