What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    new folder not showing up

    Asked by nkwebdesign on July 26, 2015 at 10:16 PM

    I am trying to find "new folder"

    because my other friend keeps on removing my template thinking it is HER's




    Page URL:

  • Profile Image

    Answered by Sammy on July 27, 2015 at 03:17 AM

    The list of created folders are listed at the top left section of the 'My Forms' page, kindly refer to the following screenshot on how to create a folder and assign a form to it, please let us know if you need further clarification.

  • Profile Image

    Answered by nkwebdesign on July 27, 2015 at 07:39 AM
    I don't have those on my screen
    Sent from my iPhone
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    JotForm Support

    Answered by Chriistian on July 27, 2015 at 09:28 AM

    Hi nkwebdesign,


    I checked your account and I noticed that your account is a sub-user to account DSU. Unfortunately, you cannot create a folder for the shared forms in your account. 


    Do let us know if you need further assistance.