Form is displayed for a while and then shows 404 not found error.

  • ptbusinessedge
    Asked on July 27, 2015 at 3:00 AM

    Hey there

    When I load up my form

    http://form.jotform.co/form/51892275155865

    the form shows for a split second, then goes to a 404 Error page.

     

    Any ideas on what is happening?

  • Ashwin JotForm Support
    Replied on July 27, 2015 at 4:45 AM

    Hello,

    I did check your form and it seems to display it correctly. It does not display any 404 error message.

    I also checked your website which you have shared above and you seems to be using your form's direct URL. Your form does loads just fine.

    Please check the screenshot below:

    Form is displayed for a while and then shows 404 not found error Screenshot 20

     

    Do you get the 404 error message when you embed your form in webpage?

    It seems that your form has one invalid css content which loads http://www.jotform.com/themes/css/false and is not valid. This should not stop your form from loading. 

    Are you using any theme? Please let us know and we will take a look why this css is added. We will also report it to our backend team as well.

    We will wait for your response.

    Thank you!