Form is displayed for a while and then shows 404 not found error.

  • Profile Image
    ptbusinessedge
    Asked on July 27, 2015 at 03:00 AM

    Hey there

    When I load up my form

    http://form.jotform.co/form/51892275155865

    the form shows for a split second, then goes to a 404 Error page.

     

    Any ideas on what is happening?

  • Profile Image
    ashwin_d
    Answered on July 27, 2015 at 04:45 AM

    Hello,

    I did check your form and it seems to display it correctly. It does not display any 404 error message.

    I also checked your website which you have shared above and you seems to be using your form's direct URL. Your form does loads just fine.

    Please check the screenshot below:

     

    Do you get the 404 error message when you embed your form in webpage?

    It seems that your form has one invalid css content which loads http://www.jotform.com/themes/css/false and is not valid. This should not stop your form from loading. 

    Are you using any theme? Please let us know and we will take a look why this css is added. We will also report it to our backend team as well.

    We will wait for your response.

    Thank you!