What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is that possible to decrypt encrypted data eg in google spreadsheet connected with jotform?

    Asked by kstan on July 27, 2015 at 05:26 AM
    2) Is that possible to decrypt encrypted data eg in google spreadsheet connected with jotform?
    encryption decrypt google spreadsheet
  • Profile Image
    JotForm Support

    Answered by Welvin on July 27, 2015 at 06:23 AM

    Unfortunately, decryption is currently not supported in Google Spreadsheet Integration. You have to access the form submissions page, upload the key to decrypt the data and manually export it to excel:

    http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    But allow me to forward this thread to our developers. We can't promise any timeframe for this, but if there are updates, you should know it via this thread.

    Thanks

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    Chief Technology Officer

    Answered by eee on July 28, 2015 at 05:25 AM

    Hey @kstan,

    With Encrypted Forms, our access to the data is completely blocked.

     

    We can't decryption it without your private key, and if we gets your private key, then there is no sense to use Encryption Forms feature.

    You can always disable Encryption feature to use your form with Google Spreadsheets. 

    Kindest Regards,

    - Ertugrul.