What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customize PDF submission output.

    Asked by DCEdFund on July 27, 2015 at 10:14 AM


    I'm curious about the various customization options for the form results. My organization is looking to automate a system that would essentially take form submissions and turn them into single-page documents for internal use. As such, I would love to be able to customize the look of the output file - whether PDF or Word Doc. 

    Is there any customization possible for the form results? I understand if this is a paid feature, and we would be happy to pay for it. I simply don't see it in the free version I have been testing.


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    JotForm Support

    Answered by Mike_G on July 27, 2015 at 11:59 AM

    You can only download PDF copies of your form submissions through the submissions page. 

    Unfortunately, there is no option available to customize the PDF/s that you will be downloading.

    You can use third party applications to make customizations with the downloaded PDF submissions. You can either use, 

    Offline: http://www.foxitsoftware.com/products/phantom-pdf-editor/business/

    or Online: https://www.pdfescape.com/ and https://www.pdfbuddy.com/

    I hope this helps. Let us know if you need any further assistance. Thank you. 

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    Answered by adedeji0708 on July 28, 2015 at 11:35 AM

    I am also having the same issue, that means I will have to start searching for another software that has the feature; @DCeDfund; Kindly intimate me with any other software you come across with this feature and I will surely do the same if I get it first



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    JotForm Support

    Answered by Charlie on July 28, 2015 at 01:47 PM


    Just to update, our developers are currently working on a feature to let users to customize the PDF reports. However, it is still under development and I'm unable to give a time frame on this.

    I see it is in Beta but only available in our end (admin and support).


    However, it would be best to open a separate thread for your concern so that we can better assist you.

    Thank you.