What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not loading and next Page issues. Please help

    Asked by timotyh on July 27, 2015 at 10:24 AM

    This issue has been on this forum a number of times. However, My form has intermittent problems. So sometimes, it does work and across all browsers, then sometimes it doesn't. The form doesn't allow anyone to move to the next page. Ive noticed that the first page sometimes comes up with a back button when it shouldn't. Ive seemed to fix a few issues by changing the form widgets used. However, there is still issues with Internet Explorer etc. Has anyone else got a fix for this?



  • Profile Image

    Answered by Sammy on July 27, 2015 at 11:53 AM

    What version of internet explorer are you experiencing this behavior?

    Kindly try clearing you browser cache then test the form again to see if this resolves the issue.

    Also could you provide a link to the form to allow for additional testing on the browser so as to identify the cause.