What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to allow users to save the form and edit later?

    Asked by NRAA on July 27, 2015 at 11:43 AM

    Is there a way that the persons I send this form to can save and edit later?

    saving form and edit later a
  • Profile Image

    Answered by Sammy on July 27, 2015 at 12:59 PM

    We have the save and continue later feature available in jotform, kindly refer to the following guide on how to achieve the functionality

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    If you need further guidance and walk-throughs please let us kn ow, we will be glad to help.

  • Profile Image

    Answered by NRAA on July 27, 2015 at 02:44 PM
    This is not really answering my question really or it is not clear to me. There’s no save button, but if there’s multiple pages it saves?
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 27, 2015 at 03:27 PM

    Yes there is no save button. The Session method is saving the data on our servers. With this method you will need to use two forms, one for session generation and second as primary. Then users will be able to access their sessions from any locations.

    You can also use Auto-Fill featureAuto-Fill feature which will allow to save entered data without having to apply the Save and Continue Later workaround. This is especially great for long survey forms. Auto fill method is based on browser local storage. It is saving the form data on users browser, so user can open the form later and he/she will see the past data. Note - user will need to use same browser to access data.

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by NRAA on July 27, 2015 at 03:47 PM

    Okay, thank you. A few more questions, are two people note able to edit the same form?

    I'm wondering because I have committee co-chairs and they will likely want to share the form and collaborate using the same form and then submit to me.  

    http://form.jotform.us/form/52075848340154

  • Profile Image

    Answered by NRAA on July 27, 2015 at 03:48 PM

    I've added the Name and Email Text, and added the page split.  Does this mean it will now save the person's information?

  • Profile Image
    JotForm Support

    Answered by Kiran on July 27, 2015 at 05:36 PM

    If you want the same saved form to be opened at two different locations, you'll need to use the session method as mentioned in the guide provided by our colleague, Sammy. 

    Adding Name, Email and other text fields on the same form would be treated as normal fields as other fields on the form. It is recommended to have two forms to use this method. One is for creating session ID and the other is actual form with page breaks. We request you to go through the guide How-to-Save-Forms-to-Continue-Later once again and follow the steps that can help you in achieving your requirement. The guide is provided with step-by-step instructions along with graphical representations.

    Let us know if you need any further assistance. We will be happy to help.

     

  • Profile Image

    Answered by NRAA on July 27, 2015 at 06:39 PM
    This feature does not work, based on following those directions.
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 28, 2015 at 12:47 AM

    Hello NRAA,

    I'm sorry for the trouble caused to you. 

    Please let us know with which forms you are testing this feature and it is not working. I did check few of the last edited form and it seems you are collecting the name/email in one page and rest of the form fields are also in the same form.

    Please be noted that for this feature to work properly, you need to create two different forms. First form will collect the unique identification of user to create session on server and the second form can have rest of your form field with page break. The input data is saved in session only on the click of "Next" button.

    I would suggest you to please go through this guide once again as it requires multiple steps to be completed.

    Please take a look at the following cloned forms where I have tried to create a demo with this feature:  http://form.jotformpro.com/form/52080331742951? 

    http://form.jotformpro.com/form/52080818438963

    Feel free to test it and clone it for closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Please click on the following URL to see the working example of saved data in session :  http://form.jotformpro.com/form/52080818438963?session=ash@ashwin.com&email24=ash@ashwin.com

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!