What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to display a PDF in my form

    Asked by AlexisRhyner on July 27, 2015 at 12:39 PM

    Hello I have been trying for 1 hour to get a PDF in my form. I have tried both the Iframe option and the PDF widget. Nothing works. 

    pdf widget both
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    JotForm Support

    Answered by Welvin on July 27, 2015 at 01:23 PM

    This is your last form ID: http://www.jotform.us/form/52016173950147. It's not working because the URL is not correct. You should use the embed URL instead of the Sharing URL:

    https://drive.google.com/file/d/0B3OSJ9wbYIo1VUZrNzlyY2k5Sm8/preview

    I've fixed it for you. 

    Thanks

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    JotForm Support

    Answered by Welvin on July 27, 2015 at 01:38 PM

    Can you please explain then? You've replied to this thread: http://www.jotform.com/answers/471324 and that's the OP meant - by displaying the PDF in the form for the users to read.

    Do you want to attach the PDF to email once the form is submitted? If yes, you have to add it as a link in the email body because attaching a file is not possible in the notifier/autoresponder.

    Thanks

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    Answered by AlexisRhyner on July 27, 2015 at 01:39 PM

    I want to attach a PDF to the form. Someone will need to review the PDF in the form and then approve it to complete and submit the form. 

     

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    JotForm Support

    Answered by Kiran on July 27, 2015 at 02:35 PM

    As I check your JotForm, I see that the PDF file is already embedded on your JotForm. 

    Isn't that you are referring to? Do you want to allow your users to upload a PDF file? Could you please provide with more information on what you are trying to achieve so that we can guide you in the right direction?

    We will wait for your response.

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    Answered by AlexisRhyner on July 27, 2015 at 03:10 PM

    For some reason, when I look at it I can't see the PDF as being uploaded. 

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    Answered by AlexisRhyner on July 27, 2015 at 03:25 PM

    When I try to view the form, the box shows up blank for me. 

    http://form.jotform.us/form/52016173950147

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    JotForm Support

    Answered by Mike on July 27, 2015 at 05:25 PM

    It seems that your document is not currently shared for web.

    Try to share it via Google Drive.

    Also, while the Google Drive preview link (format mentioned by Welvin) may work, the widget is actually designed to accept direct PDF links.

    Example of the direct link:

    http://example.com/file/document.pdf

    Thank you.

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    Answered by AlexisRhyner on July 27, 2015 at 05:58 PM

    I made it shared and it still isn't populating for me:

    http://form.jotform.us/form/52016173950147?

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    JotForm Support

    Answered by Mike on July 27, 2015 at 07:13 PM

    Please change current PDF URL:

    https://drive.google.com/file/d/0B3OSJ9wbYIo1cTh6QkxrNFdWM2M/view?usp=sharing

    To the following one:

    https://drive.google.com/file/d/0B3OSJ9wbYIo1cTh6QkxrNFdWM2M/preview

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    Answered by AlexisRhyner on July 27, 2015 at 07:35 PM

    That worked!!!! Do I need to change the end to preview always? Thank you so much.