What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can we use encrypted forms to collect credit card information?

    Asked by Jacob on July 27, 2015 at 02:36 PM

    Can we use this to receive credit card information?

    This is a re-post of a comment on Introducing Encrypted Forms: The Ultimate in Online Form Security

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 27, 2015 at 03:11 PM

    I'm sorry, but no. The same terms and conditions apply because you would be able to see the credit card info when you use your key to decipher the submissions.


    Excerpt from the above guide:

    If we use Encrypted form can we ask for credit card details without payment processor integrations?

    No! This is still forbidden and will lead to account termination just as if you are collecting passwords, Social Security Numbers and similar, per our terms of use.

    Only way to collect credit card information is to use use one of JotForm payment tools. 

    Inside of this articles you can find out more about payment tools and how to set payment form:




    Hope this will help. Let us know if you need further assistance.