What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions page is blank

    Asked by billm on July 27, 2015 at 02:37 PM

    I keep trying to access all the forms that have been submitted and the website only takes me to a blank screen.  I urgently need to access those submissions.  Can you please fix the website as soon as possible?  Thank you!

    Page URL:
    http://www.jotform.com/submissions/51206610537144

    blank submissions
  • Profile Image
    JotForm Support

    Answered by Mike on July 27, 2015 at 03:08 PM

    Thank you for contacting us.

    We cannot reproduce the issue from our side.

    Do you use a Trend Micro Office Scan or some other Trend Micro software by any chance? We have received several reports that there is a false positive detection by Trend Micro software that blocks our CDN based links. If this is the case, please try the next link to access the site:

    http://www.jotform.com/?noCDN=true

    We are looking forward to hearing from you.