What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there ay way to increase the speed at which the form loads

    Asked by souryoyo1 on July 27, 2015 at 02:51 PM

    bluehost.com said that jotform gets an F for the speed that it loads. Is there a reason for this? also how do I increase the number of submissions I can accept?

    Page URL:
    lebanesefoodfair.com

    increase loads form loads Submissions JotForm
  • Profile Image
    JotForm Support

    Answered by jonathan on July 27, 2015 at 03:28 PM

    Using the form URL http://www.jotform.us/form/52007149276151 doesn't exhibit the same slowdown problem as to when viewing it on your website. So, the issue might be on the website page.

    Can you also try first re-embedding the form to your website using its iframe embed code.

    Follow this guide: -Getting-the-Form-iFrame-Code

     

    Make sure you remove first the previous script code you have used for the form before you add the iframe embed code.

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     also how do I increase the number of submissions I can accept?

    This will really depends on the number of people who knows your website. The submission can only increase if more users will submit your form.

    Let us know if issue remains.

    Thanks.