- warrenpretoriusAsked on December 10, 2011 at 06:00 PM
Need to downgrade.
- JotForm SupportidarktechAnswered on December 10, 2011 at 06:26 PM
To cancel your subscription through Plimus (since you paid using credit card):
1. Find your Plimus username in the email that was sent to you when you first paid for your subscription
2. Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
3. Log in to Plimus then cancel your subscription
Or, we can have it cancelled for your convenience. Just let us know. Thanks!