What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is your homepage and form edit pages all out of its source coding?

    Asked by Meng on July 27, 2015 at 03:52 PM

    Here's what I see when I go to your homepage to login and it also looks like this when I'm making edits.

    form edit source all and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 27, 2015 at 05:26 PM

    You might be using Trend Micro security software in your computer. Other users have reported the same, seems like it's blocking our CDN servers. This is why the website looks like that on your side.

    We have contacted Trend Micro, in the meantime please use the following link: http://www.jotform.com/?noCDN=true

    This should load all the resources in our pages properly for you.

     

  • Profile Image

    Answered by Jason S. on August 12, 2015 at 12:11 PM

    As of mid-August, 2015, this is still a problem, but the alternate noCDN option does work well.

    Can we make the noCDN=true the default?  What features/capabilities are un-available with this flag set?

    Jason

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 12, 2015 at 01:33 PM

    @Jason, all features are available, as far as I know.  However, try to update your Trend Micro app, that should work.