What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please downgrade my account to the free level

    Asked by adamchandler on July 27, 2015 at 04:24 PM


    I do not wish to completely cancel my membership but I do want to downgrade my account to the free level. 

    Is this possible without completely losing my account? 


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    JotForm Support

    Answered by Kiran on July 27, 2015 at 06:30 PM

    It is possible to cancel your current paid subscription and downgrade to Free account. As per your request, we've cancelled your current subscription. Your account is now scheduled to downgrade to Free account by 2015-08-17.

    Let us know if you need any further assistance. We will be happy to help.