Please downgrade my account to the free level

  • Profile Image
    adamchandler
    Asked on July 27, 2015 at 04:24 PM

    Hi, 

    I do not wish to completely cancel my membership but I do want to downgrade my account to the free level. 

    Is this possible without completely losing my account? 

    Thanks, 
    Adam

  • Profile Image
    Kiran
    Answered on July 27, 2015 at 06:30 PM

    It is possible to cancel your current paid subscription and downgrade to Free account. As per your request, we've cancelled your current subscription. Your account is now scheduled to downgrade to Free account by 2015-08-17.

    Let us know if you need any further assistance. We will be happy to help.

    Thanks!