Auto-change a response in a form submission?

  • christian_wagner
    Asked on July 27, 2015 at 4:59 PM

    Hello, I'm curious to know if it is possible for a response to be automatically changed when a form is submitted.

    ie. If a customer chooses a response named "Black" but for internal use we need it to say "K," is there a way that it can auto-change on submission?

    Thanks!

  • jonathan
    Replied on July 27, 2015 at 7:35 PM

    Yes it is possible in JotForm.

    Check this user guide on how to do it.

    -How-to-send-to-a-specific-email-address-based-on-a-selection

    Steps:

    1. You can add multiple Autoresponder Email into your form.

    2. Base on a response on the form, use condition options to send the Auto response email 

    Auto change a response in a form submission? Image 1 Screenshot 40

     

    3. to the intended recipient. Take note that you can also change the content/message of the email and send to the target recipient.

    Auto change a response in a form submission? Image 2 Screenshot 51

    If done correctly, there should be multiple conditional email in your form similar to the image below

    Auto change a response in a form submission? Image 3 Screenshot 62

     

     

    Let us know if you need further assistance on this.

     

    Thanks.