What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are disabled

    Asked by ullle on July 27, 2015 at 11:59 PM

    How do i fix it

    Page URL:
    http://form.jotformeu.com/form/52078381769366

    how
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 28, 2015 at 04:11 AM

    I have checked your account and your account is suspended. When I checked your form I noticed that your form have password field and that is against our Terms of use

    Phishing - You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have now reactivated your account, but you must remove password field form your form to avoid further suspension.

    Hope this will help. Let us know if you need further assistance.