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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The Quantity Gift Registry widget isn't showing on my website

    Asked by allsecure on July 28, 2015 at 12:00 AM

    When I use the editor I can see the name and quantity of items on the site.  However, when I upload the source code to my website, it completely skips and ignores the items and quantity.  The rest of the form shows up, but that one app doesn't show up on my website.  

    Page URL:
    www.TheSecurityBroker.com/quoting.html

    Screenshot
    quantity app OR showing up
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 28, 2015 at 04:54 AM

    We recommend  using of iFrame code. Please try to replace source code with iFrame code. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

     

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by allsecure on July 28, 2015 at 12:44 PM
    I tried replacing it with the Iframe code and nothing showed up on the
    website. it was completely blank.
    ...
  • Profile Image
    JotForm Support

    Answered by Charlie on July 28, 2015 at 02:26 PM

    Hi,

    Upon checking your website, I see that you are back using the form's full source code.

    Could you try using the iFrame embed code again so that we can check it.

    Please do keep in mind that the iFrame's height needs to be set to "px", which means it is fixed. You can read it in this guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Here's an example of it, you need to adjust the height value to show the whole form properly.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/52085344935964" frameborder="0" style="width:100%; height:714px; border:none;" scrolling="no"></iframe>

     

    We'll wait for your response.