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  • Profile Image

    Firefox not displaying text in the textbox correctly

    Asked by christhatcher on July 28, 2015 at 04:55 AM

    Please see screenshot...

     

    Tested in multiple Macs running the latest version of Firefox, display the text, partially hidden.

     

    Please advise.

     

    Thanks!

    Page URL:
    http://www.christhatcheractingstudio.com/contact/

    Screenshot
    displaying correctly hidden latest version firefox textbox
  • Profile Image
    JotForm Support

    Answered by Jan on July 28, 2015 at 10:46 AM

    The problem lies on how the browser renders the CSS values, it differs from browser to browser. Please add this custom CSS code on your form so that the text inside the textbox will fully appear.

    .form-textbox {
    height: 55px !important;
    }

    Here's a guide on how to inject custom CSS code on the form. Hope this works. Let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by christhatcher on July 29, 2015 at 09:59 AM
    With added custom CSS code, bottom of letters still cut on on Firefox for
    Mac 39.0
    [image: Inline image 1]
    Chris Thatcher - Artistic Director
    Chris Thatcher Acting Studio
    Boulder, Colorado
    Phone: 720.340.8220
    info@christhatcheractingstudio.com
    http://www.christhatcheractingstudio.com
    ...
  • Profile Image
    JotForm Support

    Answered by david on July 29, 2015 at 11:52 AM

    You could also make the text within the box smaller.  Here is the code to add to do so:

    .form-textbox {
        font-size : 13px !important;
    }

    That should allow it to fit.

  • Profile Image

    Answered by wolfpaw69 on December 23, 2015 at 12:45 PM

    I'm getting the same thing.  I tried injecting the code...

    .form-textbox {
    height: 55px !important;
    }

    but it still is hidden.  I also tried changing the width size in CSS but nothing happens.  

    The print screen below show the field that is hidden during the web page view. 

    https://form.jotform.com/53127112452141

    I'm using Google Chrome is up to date. Version 47.0.2526.106 m

  • Profile Image
    JotForm Support

    Answered by BJoanna on December 23, 2015 at 01:04 PM

    @wolfpaw69

    I have moved your question to separate thread and we will provide you an answer there shortly. 

    http://www.jotform.com/answers/731386 

  • Profile Image

    Answered by Vajiudllah  on June 10, 2016 at 05:26 AM

    Thank you so much guys for sharing solutions.