What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Não consigo efetuar uma compra

    Asked by lennonrodrigues on July 28, 2015 at 07:57 AM

    Olá bom dia,

     

    estou tentando comprar um pacote de 1.000 formulários mensal por que o free já atingiu o limite e meu formulário não está aparecendo em meu site, mas quando vou fazer a compra diz que meu cartão não esta sendo aceito. Me ajudem com este problema.

    Page URL:
    http://www.mcmvandradina.com.br/#!formulrio/c19vi

    site ol a
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    JotForm Support

    Answered by BDAVID on July 28, 2015 at 12:12 PM

    Make sure you Credit or Debit card or Paypal is entered correctly and is valid(you may need to contact your bank).

    There is another payment method rather than Credit Card/Paypal, you can do it through Purchase Order/Check/Wire/Bank Transfer, but the minimum amount for this method is $100.00 since a manual process is involved. Here is the link for this payment option:

    Premium Two Years Membership $139.00

    https://www.plimus.com/jsp/buynow.jsp?contractId=1851946

    Let us know if you need more help, we will be glad to assist you.

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    JotForm Support

    Answered by BDAVID on July 28, 2015 at 01:34 PM

    Hi again, by any chance have you tried upgrading from FireFox browser? It seems we have received some reports about this problem, Can you try using Chrome?

    If  you do not want to upgrade to a Yearly plan as explained on my previous reply, here is another option to upgrade to a monthly plan using Credit/Debit card or Paypal, go to this direct link: 

    http://sites.fastspring.com/interlogy/product/jotformpremiummonthly?referrer=lennonrodrigues

    Let us know if you need more help, we will be glad to assist you.