What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    thank you

    Asked by mohamedelfar2 on December 11, 2011 at 09:54 AM

    ok ok thanks jotform team 

     

    because close my account For no reason.


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    JotForm Support

    Answered by idarktech on December 11, 2011 at 10:27 AM

    Hi,

    Sorry about that. I have now unsuspended your account so you can now login. Your account was autosuspended by our system due to one of your forms contained words that are blocklisted by our form scanner, so I would suggest to remove those words ("hack", "password") to avoid further problems.

    If you have any other questions or concerns, please let us know. Thanks.

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    Answered by mohamedelfar3 on December 11, 2011 at 10:29 AM

    No, no thank you

    I do not want to but I worked one more
    modielfar@gmail.com

    mohamed elfar3

    please don't close it

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    Answered by mohamedelfar3 on December 11, 2011 at 10:30 AM
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    Answered by mohamedelfar3 on December 11, 2011 at 10:31 AM

    What should I do now, even for Aaglq?

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    Answered by mohamedelfar3 on December 11, 2011 at 10:42 AM

    How to remove that phrase ("hack", "password") to avoid further problems.

     
     
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    Answered by pinoytech on December 11, 2011 at 10:43 AM

    Hi mohamedelfar3,

    Inorder for you to continue to use your form if you don't like your form will be suspende again. We do suggest to remove those words.

     

    ~pinoytech

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    JotForm Support

    Answered by idarktech on December 11, 2011 at 10:46 AM

    Hi,

    Account under this email  modielfar@gmail.com is already unsuspended, is there any problem I can help you with this? If so, please provide further information.

    With regards to your last reply, I couldn't find any records under this account Aaglq. Can you please repost the right account so I could check if further? Thanks.

    How to remove that phrase ("hack", "password") to avoid further problems.

    I have removed it for your convenience. Please do not include those words again. 

    Thank you so much for understanding and have a great day!

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    Answered by mohamedelfar3 on December 11, 2011 at 10:50 AM

    I swear to you I will not do it again, but please do not delete this account
    modielfar@gmail.com


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    JotForm Support

    Answered by idarktech on December 11, 2011 at 10:54 AM

    Hi,

    As I have mentioned above, your account mohamedelfar3  is perfectly fine. To avoid account suspension or permanent termination, please read our Terms and Conditions right here.

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    Answered by pinoytech on December 11, 2011 at 10:57 AM

    As idarktech last message about this email: modielfar@gmail.com, it's already unsuspended. No need for you to worry at all. Just be carefull next time if you'll be going to create a form so that your form will not be automaticaly suspended.

     

    Thank you for your patience and continue to use JotForm.

     

    ~pinoytech