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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why are my previewed forms not updating

    Asked by mschmitt on July 28, 2015 at 09:25 AM

    I am creating a large number of pre-populated forms, but whenever I try to preview one of them I am taken to the same form over and over. The attached screenshot shows the form that shows up no matter what URL I use, as can be seen by the highlights. Why can I only see this one form, and how can I get the links to take me to the correct place? 


    I think that I am using the correct format for prepopulated URLs, for example:


    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on July 28, 2015 at 01:52 PM

    That seems like a cache problem in your browser. So I would suggest to clear it. I also would like to know if you are using this app to prepopulate your forms?


    When you use that app, it takes easier to generate the URL's that you can try in a private or incognito window.

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    Answered by mschmitt on July 28, 2015 at 02:54 PM
    I figured it out – thank you!