Regarding Billing. You charged me twice for the past 2 months!

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    Willem
    Asked on July 28, 2015 at 10:12 AM

    Dear,

    I changed my credit card details in June 2015 in my Jotform account but now you are charging me on my old Credit card (ending with 3821) and new credit card (ending with 8281).

    Can you please delete my old card ending with 3821 and refund the money of these 2 months. Please check the attached screen shot.

    Regards

    Willem

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    Jeanette
    Answered on July 28, 2015 at 01:15 PM

    I understand your frustration, let me proceed to refund one of the double charges. I'll let you know when this is done.