- SharmDasAsked on July 28, 2015 at 10:42 AM
Please could you help. My form has been working fine for the last 2 months and it has stopped working. I had one of the users call to say that it was not loading - she is using Google Chrome and when I checked I had the same problem - no error message. just a blank page.
I am using the iFrame code to include it in my website - which is Wild Apricot membership management website. See code below -
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformeu.com/form/51374941927362" frameborder="0" style="width:100%; height:1366px; border:none;" scrolling="no"></iframe>
I've included a screen shot. You have to be a member to access the form so I am afraid you will not be able to access it.
Your assistance is greatly appreciated.
- AaronSicilianoAnswered on July 28, 2015 at 01:05 PM
We are currently experiencing an error with our SSL Certificate at the moment. I believe this is causing the form not to be shown on your website. We are working to fix this error and I will raise your thread to the developers who can assist with this problem being fixed.
- AaronSicilianoAnswered on July 28, 2015 at 02:30 PM
We have fixed the SSL Certificate issue. This should have made your embedded form work again. Please let me know if this did not solve your problem for you.