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    Fillable PDF: page break is not added in the pdf file and field alignment is not correct

    Asked by kbrand on July 28, 2015 at 01:00 PM

    I have the same problem. I added a page break and then selected 'add page break' when I create my PDF, but the PDF does not have the intended page break and some fields are missing in the PDF.

    Thanks

     

    Fillable PDF page break field alignment
  • Profile Image
    JotForm Support

    Answered by Welvin on July 28, 2015 at 01:11 PM

    Just so you know that I've moved your reply here as a new thread. 

    This is the form (http://www.myjotform.com/form/52081482316552) in question, right? The Page Break is actually not shown in the PDF for now. The option is there, but I think it is not yet working properly. Our apologies for the confusion there.

    As for the missing field, I cannot replicate it here. But I think that is because of the conditional logic in the form that hides the field. The rule is actually deleted so please remove the conditional logic as well to avoid a problem in the form.

    Thanks

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    Answered by kbrand on July 29, 2015 at 02:29 AM
    Welvin
    Yes, that is the form I’m working from.
    Thanks for pointing the conditional logic out. I didn’t even know about it, but started from a template. That is perhaps why it was there.
    Thanks
    Konrad
    ...
  • Profile Image

    Answered by kbrand on July 29, 2015 at 02:39 AM
    Welvin
    I removed the conditional logic, and the page break. Then inserted a line of dashes above question 1 to serve as space saver and hopefully force the automatic page break to appear at the correct place. Now it shows only half of question 2 (see screenshot)
    Thanks
    Konrad
    [cid:image001.png@01D0C9D9.1D20A7F0]
    ...
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    JotForm Support

    Answered by Chriistian on July 29, 2015 at 04:40 AM

    Hi Konrad,

     

    I checked your form and I was able to see the issue you are reporting. The question #2 was cut off in the created Fillable PDF of the form. Can you try to remove the image between Question #1 and Question #2 and see if it helps?

     

    I tried it on my end and the fillable PDF would look like this. See screenshot below.

     

    Do let us know if you need further assistance.

     

    Regards.

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    Answered by kbrand on July 29, 2015 at 05:09 AM
    Chriistian
    Yes, it solves the problem with question 2 being cut off, but now I’m losing my branding elements which I added because setting a background colour doesn’t work properly either.
    I suppose it will have to do.
    Thanks for your help.
    Konrad
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 29, 2015 at 06:06 AM

    Hi,

     

    If you do not want to remove the image I mentioned, you can try to add a Text field below your image and add to the source code <br/><br/> tag. You can clone the form I used for testing - http://form.jotformpro.com/form/52091658654967?

     

    Regards.

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    JotForm Support

    Answered by Chriistian on July 29, 2015 at 06:12 AM

    By the way, you can follow the instructions provided in the demo below to add and setup the Text Field in your form. You can delete the Text Field after you have created the Fillable PDF of your form.

     

    Regards.

  • Profile Image

    Answered by kbrand on July 29, 2015 at 08:09 AM
    Chriistian
    Thanks, I’ll give it a try.
    Konrad
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 29, 2015 at 09:33 AM

    Hi Konrad,

    You are welcome. If you need further assistance, please feel free to contact us again and we will be happy to assist you.

     

    Regards.