What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notification field styling with hidden empty fields

    Asked by sbufsaweb on July 28, 2015 at 01:10 PM

    Is there any way possible to bold a field in an email notification without losing the ability to hide empty fields?

    Page URL:
    http://www.stonybrook.edu/commcms/fsa/accounts/meal-plan/change-cancel<br/>-meal-plan.html

    email notification hide empty fields email styling
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    JotForm Support

    Answered by Mike on July 28, 2015 at 02:45 PM

    Thank you for contacting us.

    When the 'Hide Empty Fields on Emails' option is enabled (table with answers is locked), you will not be able to adjust anything within table with answers.

    However, you can add modifications to other parts of the email.

    Please feel free to contact us if you need any further assistance.

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    Answered by sbufsaweb on July 29, 2015 at 09:55 AM

    Perfect! Thanks :)

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    JotForm Support

    Answered by david on July 29, 2015 at 11:13 AM

    You are very welcome!  If you have any further questions, let us know and we will be happy to help.