Getting error message when I try to delete all submissions.

  • SPARKpublications
    Asked on July 28, 2015 at 2:02 PM

    When I try to clean out all submissions by using the "Delete All Submissions" button I get the following error... "Wrong parameter number in construct." See screen capture attached.

    Thanks,

    Larry

    Jotform Thread 622183 Screenshot
  • Welvin Support Team Lead
    Replied on July 28, 2015 at 3:36 PM

    Hi Larry,

    I guess you are still getting the error. This is my first time to encounter such. Please do the following:

    a. Logout from your account

    b. Clear your browser's cache and cookies for Jotform

    c. Login again

    d. Clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    e. Access the form submissions and try doing it again.

    If that is not working, please let us know the form URL so we can try it to our end. And please tell us if it's okay if we delete it for you.

    Thanks

     

  • SPARKpublications
    Replied on July 28, 2015 at 3:51 PM

    Hi,

    I have tried the suggested and the error is still there.
    The URL to the form is here:
     
    Please do what you need to test BUT DO NOT delete the form itself.
  • Mike
    Replied on July 28, 2015 at 5:26 PM

    We are sorry for the inconveniences caused. The form submissions on the Venture-LNC form have been manually deleted now.

  • cs1jasawebpulsa
    Replied on February 28, 2017 at 3:34 PM

    i have the same problem. can u help me please?
  • Welvin Support Team Lead
    Replied on February 28, 2017 at 4:42 PM

    @cs1jasawebpulsa: This is an old thread. I have created a new thread for your problem. Please check it here: https://www.jotform.com/answers/1078458. I will address it shortly.