What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No notifications despite following instructions

    Asked by tasmith on July 28, 2015 at 03:19 PM

    I have tried to add my colleague to this notifier email, and they still do not get the submission or test emails... 

    Page URL:

  • Profile Image

    Answered by tasmith on July 28, 2015 at 03:26 PM

    This is not an answer (im the poster with question) this is the confirmation that I get upon doing the test... 


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    JotForm Support

    Answered by BDAVID on July 28, 2015 at 04:47 PM

    To properly test it, you need to do a real submission, click on Preview and fill the form out: 

    If you have done this already, please check the spam folder. You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com