The sorting feature won't turn off

  • council
    Asked on July 28, 2015 at 4:46 PM

    When I try to look at my forms that I've organized into a folder, and then return to the full list, it won't go to the full list

  • David JotForm Support Manager
    Replied on July 28, 2015 at 6:41 PM

    I just tried it, see animated image bellow: 

    The sorting feature wont turn off Image 1 Screenshot 20

    What browser version are you using?

  • council
    Replied on July 29, 2015 at 12:23 PM

    I am using Firefox. I can see in our animation that it goes between the lists just fine. When I do it however, it flashes the full list and then goes back to just that folder. Should I try another browser?

  • Charlie
    Replied on July 29, 2015 at 1:44 PM

    It might be a cache problem, you could try clear your browser's cache and logging back in. See if the problem still persists after that.

    You can also try using a different browser and see if you experienced the same problem there.

    We'll wait for your response.