What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The sorting feature won't turn off

    Asked by council on July 28, 2015 at 04:46 PM

    When I try to look at my forms that I've organized into a folder, and then return to the full list, it won't go to the full list

    sorting turn off won't My Forms then and full
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    JotForm Support

    Answered by BDAVID on July 28, 2015 at 06:41 PM

    I just tried it, see animated image bellow: 

    What browser version are you using?

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    Answered by council on July 29, 2015 at 12:23 PM

    I am using Firefox. I can see in our animation that it goes between the lists just fine. When I do it however, it flashes the full list and then goes back to just that folder. Should I try another browser?

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    JotForm Support

    Answered by Charlie on July 29, 2015 at 01:44 PM

    It might be a cache problem, you could try clear your browser's cache and logging back in. See if the problem still persists after that.

    You can also try using a different browser and see if you experienced the same problem there.

    We'll wait for your response.