What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Really need help with this. Losing business. Customers cannot make payments

    Asked by apapresident on July 28, 2015 at 05:49 PM

    I am a premium member. All day today I cannot click on any of my forms to edit them. Customers are also trying to register for events and make payments via my payment gateways which were working until todays problem. I am losing money today. Nobody can use my forms including MYSELF! I also have not been able to log out of my account today. What is going on????

    Make cannot My Forms problem register my account
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    JotForm Support

    Answered by EltonCris on July 28, 2015 at 08:20 PM

    I have replied to your question here http://www.jotform.com/answers/622433. Kindly check. Thank you!