What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by apapresident on July 28, 2015 at 06:06 PM

    I cannot edit any of my forms today. Not the first time this has happened here. My customers cannot process the forms today nor can they make payments.  When inside my account I can only reach the forms and  pricing link. I cannot log out even. When I go to pricing link I can use the pulldowns to reach customer support and plug in pulldowns.  However, if I am inside my account I cannot get the pulldown link for customer support or plug ins etc.  I would really like some assistance here. Is there a number I can call as nobody seems to reply? Thank you

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    Answered by Shadae on July 28, 2015 at 08:43 PM

    Hi apapresident,

    I am seeing that your issue has been addressed on this thread: http://www.jotform.com/answers/622433 

    Your updated response will be addressed on that thread.

    Thank you