What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problem withi notifications

    Asked by traveltips4greece on December 12, 2011 at 04:03 AM

    unfortunately the notification received on my email account is empty although the form is filled on other people site. on the contrary the form details are contained when received here.

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    JotForm Support

    Answered by idarktech on December 12, 2011 at 04:17 AM


    Base on our mail logs, new submissions was successfully sent to this email: mail@traveltips4greece.com, can you please check your mail inbox/spam folder if this new submissions landed successfully? Thanks.

    Also, please ensure that noreply@jotform.com is in your trusted senders list.

    Kindly update us the result so we could troubleshoot and help you further with this problem. Thanks in advance.

    /tmp/logs/amazonSES.log:[1;36m12-12-2011 04:10:11[1;37m FREE AmazonSES Sent email to mail@traveltips4greece.com -  MessageID:000001343189564e-79dc5012-0e4d-4732-8830-a31de4250721-000000/179ff962-24a1-11e1-b5a9-7dd26049a0fd