What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change the width of form

    Asked by hoosene on July 28, 2015 at 11:44 PM

    Hi there ... I need help with three matters please


    Query #1

    I somehow managed to change the size of a form AFTER laying it out as I need. It is now narrower then originally setup but I can't change it back to the original width. Please advise how to change the width of (A) below to that like (B) below

    (A) http://www.myjotform.com/form/50666431272554

    (B) http://www.myjotform.com/form/52082620006543


    Query #2

    I am having problems in setting up a CONDITION ... it JUST about seems to work but not quite. The problem is that it "hides" the fields I selected but somehow I still get a green bar on the "hidden" screen page and I am unable to progress to the next page.

    See conditions wizard #3 (http://www.myjotform.com/form/50666431272554) - Page 5 to 6 (hide Section C- Matric Results). HOW Preview Form, select Option [Currently at University and sponsored by family / self / other last year] from bottom of Page 1 then NEXT to page 5 ... should jump to SECTION D - REFERENCES.


    Query #3

    I am trying to setup the PHONE number field to disallow less then 10 characers. In other words it must ONLY accept 10 characters?



  • Profile Image

    Answered by Sammy on July 29, 2015 at 03:05 AM


    Kindly inject the following CSS snippet into you first form

    .form-all {
        width: 1024px;

    I got the width from the second one.

    Please let us know if you require further assistance

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 29, 2015 at 03:11 AM



    By the way, we have moved your other concerns on separate thread so we can better assists you. You can check it here: Query #2 and Query #3.



  • Profile Image

    Answered by hoosene on July 29, 2015 at 03:34 PM
    Hi there … NOPE not working …


  • Profile Image
    JotForm Support

    Answered by Kiran on July 29, 2015 at 05:01 PM

    I'm not able to access your JotForm and it says that form has been deleted. If you're working on a different form, you may change the width of your JotForm by choosing Form Layout from the Form Designer.

    Hope this information helps!

  • Profile Image

    Answered by hoosene on July 30, 2015 at 02:14 AM
    Hi SORRY about that … I decided to “edit/update” an existing one as I needed to get it out last night thanX

  • Profile Image

    Answered by Sammy on July 30, 2015 at 03:23 AM

    If you need any further assistance please let us know