What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change username

    Asked by Groseeds on July 29, 2015 at 02:50 AM

    Hi, We would like to change our username, is this possible? Thank

    change username
  • Profile Image
    JotForm Support

    Answered by Boris on July 29, 2015 at 04:55 AM

    Yes, it is possible for us to change your username. Please let us know what would be your preferred username, and one of our active colleagues would be happy to change it for you.

    You can check if your desired username is available on our signup page by simply entering it in the username field, and a green Username OK message will appear if that username is available.

    When you have your desired username picked out, just let us know what it is, and we will rename your account.

  • Profile Image
    JotForm Support

    Answered by Boris on July 29, 2015 at 01:05 PM

    It seems that your email reply didn't get through to our forum software, so I'll quote it here for clarity:

    Hi, Can you please change my username to - Penny5

    Many thanks

    As requested, please note that your username has been changed from Groseeds to Penny5. If you are using Custom URLs for your forms, you may want to make sure that you are using your new username in such links.

    Please let us know if you experience any issues relating to the username change, or if you need further assistance, we will be happy to help.