What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't get the forms to open up at my website

    Asked by trishabement on July 29, 2015 at 03:06 AM

    The icons show but they won't open anything up.  Am I doing something wrong.  I put a whole heck of a lot of time into this form! I would be very disappointed if I have to go elsewhere! 

    Page URL:
    www.MysteryShopperAssistant.com

    open can't won't open Whole won't
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    JotForm Support

    Answered by BJoanna on July 29, 2015 at 05:13 AM

    I have inspected your website and I was not able to find any JotForm forms. Actually I did found one but that form has only submit button: http://www.jotform.us/form/52091503522142 

    Other form that I found are not JotForm forms.

    How did you embed your forms?

    We recommend using of iFrame code. In this article you can find out how to get iFrame code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code  

    Let us know if you need further assistance.