- fifacoinscakeAsked on July 29, 2015 at 04:25 AM
Hi, I want to cancel my plan and change to free plan, please approve this.
- JotForm SupportEltonCrisAnswered on July 29, 2015 at 05:25 AM
Since you were paying using Paypal, here's how to cancel your subscription on your Paypal account.
1. Log in to your PayPal account
2. Find the latest payment you have made to Jotform
3. Click on the subscription number for that transaction S-9YH19506LB746901X
4. Click on the "Cancel Subscription" button.
After cancelling your subscription, you will not be charged again.
If you have further questions or if you need clarifications about this, let us know here.