What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form view does not work on some servers

    Asked by Ramiosan on July 29, 2015 at 04:59 AM

    Good morning, I made some forn with your application and I found myself very well!
    A client of mine called and told me that the form of your content is not displayed on the PCs of your company due to a very powerful firewall.
    And 'it possible that such a thing happens? Thank You.
    And 'you can overcome this thing?
    Thank You

    Page URL:
    http://www.open-s.it/index.php?id_cms=10&amp;controller=cms&amp;id_lan<br/>g=6

    firewall strict access
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 29, 2015 at 06:12 AM

    The form is working fine on my end.

    Yes, it is possible. They might be connected into a very secure network in which access to websites are very limited. Unfortunately, there's nothing we can do about this but you can ask your client to add Jotform to their white list so they can access the form.

    Another solution is to download your form source code and host the files to your server. This way, the form files will be served from your server not within Jotform boundary.

    Hope this helps!