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  • Profile Image

    Field Prepopulator: cannot populate a field when it's read-only

    Asked by Ian on July 29, 2015 at 05:30 AM

    I have been exploring the Field Prepopulator app because I want to create a sign-off form for Print Services.

    What I was hoping to do was to create a blank, re-usable form (see the link below) that I could then part-populate with the order details, lock those details so that they can't be altered by the client, and then send the form to the client for them to click a check box to confirm that the details are correct (in my example: to complete the last three fields, which as marked as "Required").

    I have created the form and set the relevant fields to "Read Only", but when I load the form into the Field prepopulator app, I can't add details into those fields. If I leave the fields as "Not Read Only", the fields can be altered by the final recipient.

    Is there a way of doing what I want to do within the Field prepopulator app, or can you suggest another method?

    Thanks

    Ian

    Page URL:
    http://goo.gl/mFv1Rj

    app populator recipient field prepopulator
  • Profile Image
    JotForm Support

    Answered by Welvin on July 29, 2015 at 06:31 AM

    Hi Ian,

    Set back the fields to writable and populate it with your data first before setting them up as read-only. That should do it. 

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on July 29, 2015 at 06:38 AM

    By the way, I have forwarded this to our developers so they can look further. Maybe it is possible to allow population in the field even if it's read-only. If there are updates, you should know it in this thread.

    Thanks

  • Profile Image

    Answered by DollyLevi on July 29, 2015 at 10:46 AM

    Hi Welvin.

    Thank you for your response, and thank you for forwarding my question to the developers.

    I have tried to populate the fields in the Form Builder as you suggest, but, although I can place the cursor in the field, I don't seem to be able to write any text. Or do you mean that I should populate it in the properties? If that's the case, there is a problem if I want to put information in a text area field on separate lines.

    My hope, eventually, is to be able to use the form as a master template, so to have to lock and unlock each field will be time-consuming.

    Thanks

    Ian

  • Profile Image
    JotForm Support

    Answered by Welvin on July 29, 2015 at 12:44 PM

    Hi Ian,

    No, I mean to say to set back the "Read Only" in the field properties to "NO" before loading the form in the Field Prepopulator app.

    Here's a visual guide of what I mean to say:

    After setting it up to "No", open the form again in the populator app. You should then be able to type in the fields.

    http://apps.jotform.com/app/field_prepopulator 

    Thanks

  • Profile Image

    Answered by DollyLevi on July 29, 2015 at 01:27 PM

    Hi Welvin

    I understand now. Populate in the app, and then go back to the form builder to set the fields to Read Only.

    Is there any way to add the "Read Only" option to the "Manage Multiple Fields" to save having to go back into each field individually?
  • Profile Image
    JotForm Support

    Answered by Welvin on July 29, 2015 at 02:19 PM

    Yes, that's right ;)

    I have to request the read only in the manage multiple fields option to our developers. I moved it here: http://www.jotform.com/answers/623389.

    Thanks

  • Profile Image

    Answered by DollyLevi on July 30, 2015 at 07:16 AM

    That is absolutely brilliant - all my Christmases have come at once!

    Many thanks, Nicholas - and thank you, too, Welvin

    Ian

  • Profile Image
    JotForm Support

    Answered by Welvin on July 30, 2015 at 09:17 AM

    You're welcome, Ian.

    Please contact us again if we can help in any way.

    Thanks