We found that have some problem of the jot form widgets

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    DRDhair
    Asked on July 29, 2015 at 07:21 AM

    Dear Sir,

     

    we found all our find that the jot form all widgets cannot work,

     

    please help to take a look 

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    Charlie
    Answered on July 29, 2015 at 09:54 AM

    Hi,

    Upon checking your form, I can't seem to find any errors on it. It looks like it is working as expected.

     

    I see that the "Day Countdown" widget seems to be working properly. Could you tell us what widget you are having problems? We'll wait for your response.

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    DRDhair
    Answered on July 29, 2015 at 12:14 PM
    thanks~ i think that might be a short term problem within 1900-2000PM at Hong kong , thanks for your help.
    and also are there have any widgets can send a sms to the customer after they submit, we are hong kong base company thanks for your great help. 

    "JotForm Support Forum" 於 2015年07月29日 (週三) 9:54 PM 寫道﹕

    New response received A new response has been received: Answered by Charlie Hi,Upon checking your form, I can't seem to find any errors on it. It looks like it is working as expected. I see that the "Day Countdown" widget seems to be working properly. Could you tell us what widget you are having problems? We'll wait for your response. View this thread on browser » Unsubscribe Thread 1438178087

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    Charlie
    Answered on July 29, 2015 at 01:29 PM

    Hi,

    I just received an update that there was a problem earlier loading the widgets, but it was reported immediately and has been fixed already. 

    Apologies for the inconvenience.

     

    For the other concern that you have regarding SMS, I opened a separate thread for it so that we can assist you better. Please refer to this link instead: http://www.jotform.com/answers/623317. We will address it shortly.

    Thank you.