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contactus@ckestates.co.ukAsked on July 29, 2015 at 7:33 AM
Hello,
I have 2 forms that are used every day
Arrangement Details
This will not submit any details, screen just freezes, also an app on here called Configurable list shows in the form
Gas Certificate
Simply will not submit any data once updated either
can you advise what is going on and what needs to be done to get these to working again
Kind Regards
Ian
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Welvin Support Team LeadReplied on July 29, 2015 at 10:08 AM
Hi Ian,
I was able to submit the forms without any issues. For as long as the required fields are filled, you should be able to submit it.
Did you embed these forms to your website? Can you give us the link? We would like to check if somehow, a conflict is causing it. But if there are conflicts, we recommend using our iframe method method:
http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Thanks