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  • Profile Image

    My forms have stopped working

    Asked by contactus@ckestates.co.uk on July 29, 2015 at 07:33 AM

    Hello,

    I have 2 forms that are used every day

    Arrangement Details

    This will not submit any details, screen just freezes, also an app on here called Configurable list shows in the form

    Gas Certificate

    Simply will not submit any data once updated either

    can you advise what is going on and what needs to be done to get these to working again

     

    Kind Regards

    Ian

     

    stopped working app Updated Freezes
  • Profile Image
    JotForm Support

    Answered by Welvin on July 29, 2015 at 10:08 AM

    Hi Ian,

    I was able to submit the forms without any issues. For as long as the required fields are filled, you should be able to submit it.

    Did you embed these forms to your website? Can you give us the link? We would like to check if somehow, a conflict is causing it. But if there are conflicts, we recommend using our iframe method method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Thanks