What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "CaVb5fxs3BxVEbI" error is shown when trying to save a form

    Asked by athdept on July 29, 2015 at 08:39 AM


    Are you all having server issues? I have tried to make changes and save them but receive a "Cannot save" error. I have tried different browsers and get the same results.


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    Answered by Ben on July 29, 2015 at 10:51 AM

    Can you please tell us what is the URL to your jotform so that we can check it out and see what might be causing it for you?

    Also are you still experiencing this or has it happened only once and what is the browser that you were using when this happened?