- sixtownsAsked on July 29, 2015 at 10:17 AM
I’d like some help with see screenshot if pull downs = YES I would like priority account in B to be automatically checked. Is this possible?
- JotForm Supportashwin_dAnswered on July 29, 2015 at 12:23 PM
Yes it is possible to achieve your requirement. You can take advantage of our "Update a form field value" condition feature to automatically select the radio button option. Please check the screenshot below on how to add such conditions:
Hope this helps.
Do try out to add condition in your form and get back to us if you have any questions.
- sixtownsAnswered on July 30, 2015 at 05:56 AM
Hi I have tried this and it works, however it allows the user to uncheck the box at will, is there any way to stop the user unchecking it?
Also using this method means other radio options the user may choose become unchecked
- grade4pagasaAnswered on July 30, 2015 at 07:08 AM
maybe you could add a new condition - to disable the radio buttons if the dropdown value = Yes.
(this way, the Priority Account option will automatically be selected while disabling the radio buttons field and not allowing your customers to select other options)
just a thought. can't try it out as i'm on the road.
- sixtownsAnswered on July 30, 2015 at 07:22 AM
We want users to select other radio options; I just want the other options to remain checked if the user answers YES the previous question.
So the user can answer yes to the previous questions > Priority account automatically becomes checked, and the user cannot uncheck it if the answer to the previous question remains YES.
But I also want user to be able to select other radios options i.e. Christmas Account, Current account even if the it if the answer to the previous question remains YES.
- JotForm SupportabajanAnswered on July 30, 2015 at 10:40 AM
After considering possible workarounds, my suggestion would be to use a separate radio button field for each option. That way none of the selected options would interfere with any of the others. Perhaps there's a better way but I'm currently "drawing a blank".
- JotForm SupportabajanAnswered on July 30, 2015 at 10:42 AM
Correction check box field, not radio button field.
- JotForm Supportashwin_dAnswered on February 28, 2017 at 12:58 PM
I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1078060