What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form isn't showing any more

    Asked by lcain on July 29, 2015 at 11:17 AM Page URL:
    http://careers.mines.edu/Students_CheckOut.html

    form not showing
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    JotForm Support

    Answered by Kiran on July 29, 2015 at 01:21 PM

    It seems that your JotForm is loading fine when I checked your webpage.

    I don't see any issue with your JotForm or account. Please try clearing the browser cache by following the steps provided in the guide below to see if that helps.

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Let us know if the issue still persists. We will be happy to help.

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    Answered by lcain on July 29, 2015 at 01:29 PM
    I still can’t get it to load on either Firefox or ie. I cleared my cache as well. And it isn’t just my computer.
    Jane Cain
    (303) 273-3233
    lcain@mines.edu
    ...
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    JotForm Support

    Answered by Welvin on July 29, 2015 at 02:28 PM

    Hi Jane,

    I was able to load it without any issues and you have our iframe method which should not give you any issues.

    If the form is still not loading, please do the following and report back to us either with the texts or a screenshot:

    a. Press F12 while viewing the page. This will open up the developers window.

    b. Find and click the "Console" tab. From there, you should see some logs. Errors are colored red.

    c. Take a screenshot of the console area or copy everything and post it here. Here's how to add a screenshot to this support forum: https://www.jotform.com/answers/277033.

    Thanks

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    Answered by lcain on July 29, 2015 at 02:49 PM
    [cid:image001.jpg@01D0C9FC.970652E0]
    Console tab is empty
    Jane Cain
    (303) 273-3233
    lcain@mines.edu
    ...
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    JotForm Support

    Answered by Kiran on July 29, 2015 at 04:22 PM

    It seems that you are attaching the screenshot to the reply email. Please be noted that the images attached to the reply email cannot be posted on your forum post. Hence we request you to access your forum post from http://www.jotform.com/answers/623178 and upload the screenshot as shown below so that we can assist you further.

    Thanks!

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    Answered by lcain on July 30, 2015 at 11:29 AM
    Our page is showing today. Thanks.
    Jane Cain
    (303) 273-3233
    lcain@mines.edu
    ...
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    Answered by Sammy on July 30, 2015 at 12:42 PM

    Hello Jane,

    Good to know that you can view you page, If the issue resurfaces kindly let us know.